AI EDITOR · SoShow SCRM
Meta Officially Approved
Legitimate API integration — no account credentials needed

Your Social Media,
She Runs It

AI Editor writes copy, gathers insights, and auto-replies to comments and Google reviews.
Set your brand voice and AI persona.
Nothing goes out without your approval.

Facebook
Instagram
Threads
LINE OA
Google Business
Start Free Trial
scrm.bbkers.com.tw
AI
AI Editor Working
Today: 5 posts drafted · 12 comments replied
Pending Approval
FBMother's Day appreciation postPending
IGNew product launch Reels teaserApproved
AI Editor writing Threads post...
Approved!
IG post scheduled for tomorrow 10:00

THE BRAIN · AI AGENT

She's Not AI Customer Service,
She's an AI Agent

Other AI: 'you ask, it answers.'
SoShow's AI Editorjudges, decides, and acts on her own.

Agent Workflow

For every incoming comment, she runs this entire workflow herself

STEP 1

Detect Intent

What is this comment? Complaint? Question? Purchase intent? Just passing by?

Product inquiry
Purchase intent
Complaint
Just chatting
STEP 2

Assess Sentiment

Is the tone positive, negative, or neutral? Does it need urgent attention?

Positive · Happy
Neutral · Inquiry
Negative · Urgent
STEP 3

Decide Action

Based on your configured rules, she decides the next step herself.

AI auto-reply
Notify human
Generate draft for review
Send canned response
Skip

Patrol, Crisis Response, LINE CS, Deep Analytics — all built on this brain.Everything she does has a reason. No random shots.

（What's an Agent? You can add us on LINE to ask — our AI LINE CS will tell you, and let you try it out.）

HER DAILY WORK

What Can She Do?

Multi-Platform Management, One Dashboard

Facebook, Instagram, Threads, LINE OA, Google Business — manage posts, comments, customer service, and reviews from all five platforms in one place. No more switching between five windows.

Facebook Page
Instagram Business
Threads
LINE Official Account
Google Business Profile
My Page
Connected · 3 pending
Reach today12,847
Engagement4.2%
Scheduled5 posts
InstagramConnected
2 posts scheduled

AI Copywriting — She Drafts, You Approve

Tell her the topic and direction. She'll reference your brand knowledge base and AI persona to produce copy that matches your brand voice. Not satisfied? Chat with her and she'll keep refining.

Write a Mother's Day appreciation IG post for me
A mother's love never goes on sale. This Mother's Day, let our heartfelt gifts return the favor for her everyday...
Brand persona + knowledge base loaded
SCHEDULER

Scheduled Posts — She Handles the Timing

Set your schedule and rules. The AI editor auto-schedules posts, detects time conflicts, and publishes across platforms simultaneously. You just review — no need to worry about timing.

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Scheduled
Draft

Nothing Goes Out Without Your Approval

Editor writes → Manager reviews → Scheduled publish. Every post has a complete audit trail. Your brand image stays in control. AI never goes rogue.

AI Editor drafts→Manager reviews→Scheduled publish

PATROL × FIREFIGHT

She Patrols the Streets,Finding Customers for You

Patrol — Find Potential Customers

Set keywords, and AI automatically searches public Threads discussions. When relevant posts are found, it analyzes intent and auto-replies or notifies you based on your rules. While others wait for comments, you're already there.

Keyword: "AI editor"3 results found
T
"Has anyone used an AI editor tool? Looking for one that can auto-reply IG comments..."
Intent: Inquiry → Auto-reply
Similar to Google Ads phrase-match logic

Crisis Response — Real-Time Negative Sentiment

When someone @mentions your Threads account or replies to your post, Webhook pushes real-time alerts. AI assesses intent and sentiment, auto-handles or notifies you. Negative sentiment can trigger human takeover immediately — don't let the fire spread.

@Mention detectedReal-time
!
"@YourBrand the product I bought last time has issues, support never replied..."
Sentiment: Negative → Notify human + AI responds first
Negative → Notify human
Positive → Auto-reply

AI CUSTOMER SERVICE × REVIEW MANAGEMENT

Not just scheduled posts,LINE OA and Google Reviews are hers too

LINE OA CS — AI First, Human Backup

Customer messages on LINE get instant AI replies. Can't handle it? You jump in and AI steps aside. When you're done, she picks back up after timeout. Each conversation switches independently.

L
LINE Official AccountAI replying
My order has an issue, can you help?
Hi! Please share your order number and I'll check the status.
I want to return it but the system keeps failing
You replied directly
AI steps aside→AI resumes after 30 min timeout

Google Reviews — AI Auto-Generates Replies

Google Business Profile reviews sync automatically. AI generates reply drafts based on star rating and content. Positive reviews get thanks, negative reviews get crisis management — all drafted for you, published only after approval.

G
Google Business Reviews
5.0

"Great service, will definitely come back!"

AI reply draft generated · Pending review

DEEP ANALYSIS

Don't Just Reply to Comments —Read Between the Lines

No More "+1" Guessing Games

Before, tracking livestream reactions meant asking everyone to comment "+1" — typos meant lost data. Now just tell AI what you want in one sentence. She reads the comments, runs the stats, and generates the report herself.

Sentiment & Topic Classification
Auto-classify sentiment and topic for each comment
Pain Points / Highlights Ranking
What customers care about most, what they love most
KOL Identification
Find commenters with large followings and influence
Custom Prompt Analysis
Ask whatever you want — no pre-set fields needed
Rare among SCRM tools on the market
AI Deep AnalysisLive Demo
Analyze yesterday's livestream comments — how many want the new packaging, and what are the top complaints?
437 comments analyzed ·
Purchase Intent Stats
· Clear intent: 82 people
· Asking details: 54 people
· On the fence: 31 people
Top 3 Complaints
1. New packaging too small (18 mentions)
2. Color too different from old version (12 mentions)
3. Price increase (9 mentions)
Recommended Actions
Prioritize contacting the 82 customers with clear intent, and prepare a volume FAQ to address those on the fence...

Everyone Has Their Role

Owner, Admin, Editor, Viewer — four permission levels. Who can post, who reviews, who can only view reports. You decide.

Unlimited Knowledge Base — And She Never Forgets

You know how AI chats forget what you said earlier? Feed it too much and it skips the middle parts. We solved this with AI vector search — upload your entire product manual, brand guide, FAQ, even a law encyclopedia. She'll find the relevant pages every time she answers. The more you feed her, the smarter she gets.

She Does Her Own Research

Before writing copy, the AI editor automatically searches the web for current events and trending topics. The content she produces has more depth — no working in a vacuum.

She Reports Back Proactively

Post published successfully, content awaiting review, account authorization expiring — she'll notify you immediately via Email and in-app notifications. Nothing slips through.

Social Analytics — Today's Report Card

Reach, engagement, comment tracking, AI usage, team performance — a daily brief that shows you the results of your social media efforts with hard data.

FAQ

About AI Editor

How many social accounts can the AI Editor manage?
Unlimited. You can connect multiple Facebook Pages, Instagram Business accounts, Threads, LINE Official Accounts, and Google Business Profiles — all centrally managed. Each account can have its own independent AI behavior settings.
Is the AI-generated copy quality good? Will it sound robotic?
The AI Editor uses your brand knowledge base and AI persona settings to generate copy that matches your brand voice. She also automatically searches current events for reference. You can use chat mode to keep refining until you're satisfied.
Will the AI post without my permission?
Never. All content must go through the approval workflow: Editor writes → Manager reviews → Scheduled publish. AI only produces drafts and executes schedules. The final decision is always in human hands.
Can I try it out?
Yes — book a demo. After signing up, you get a free trial quota with no credit card required. During the trial, you can fully experience AI copywriting, post scheduling, comment tracking, deep analytics, and more. Fill out the booking form and we'll reach out shortly.
What is AI Intent Analysis? How is it different from regular AI customer service?
Regular AI customer service is 'you ask, it answers.' Our AI Editor is an Agent — for every incoming comment, she first determines intent (complaint? question? purchase interest? just passing by?) and sentiment (positive? negative?), then follows your configured rules to decide: auto-reply, notify you, transfer to human, or skip. All features (Patrol, Crisis Response, LINE CS, Deep Analytics) are built on this capability.
What can Deep Analytics do?
Sentiment analysis, emotion distribution, KOL identification, pain point ranking, FAQ extraction — all covered. You don't need to pre-configure analysis parameters. Just prompt her: 'Analyze customer opinions on the new packaging from last month' or 'Find the most common complaints and suggest improvements.' She reads the comments and generates a report. This is rare among SCRM tools on the market.
Can LINE customer service and Google reviews also use AI auto-reply?
Yes. LINE OA supports 1-on-1 customer service auto-reply — when customers send multiple messages in a row, AI will wait before sending a unified response (no spamming). Google Business Profile reviews also sync automatically. AI generates reply drafts based on star rating and content, which you review before publishing. Each channel can have its own AI prompt and reply strategy.

PRICING

Ready to Let AI Handle Your Social Media?

Simple and transparent pricing. Start free, upgrade when you're ready.

Lite
NT$ 600/ mo

Get started and experience AI efficiency.

  • AI quota: 80 uses/mo
  • 2 social accounts
  • 1 team member
  • All notifications enabled
  • Free trial on signup
Start Free Trial
Recommended
Pro
NT$ 2,000/ mo

Full power — your AI Editor is officially on the job.

  • AI quota: 300 uses/mo
  • 5 social accounts
  • 3 team members
  • All Lite features included
Start Free Trial
Enterprise
Custom

Tailored integration, built for you.

  • Flexible account count
  • API integration
  • Custom module dev
  • Multi-brand management
  • Dedicated consultant

All prices in TWD (New Taiwan Dollar)

Need more? Add anytime: AI +100 uses NT$500 · LINE notifications +100 NT$100 · Email notifications +200 NT$100